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 By availing yourself of our housekeeping service, you acknowledge that you have read, understood, and agreed to these terms and conditions.

  1. Service Agreement: 1.1. We will provide housekeeping services as per the agreed schedule and specifications discussed with you. 1.2. Any changes or modifications to the service agreement must be agreed upon by both parties in writing.

  2. Pricing and Payment: 2.1. The pricing for our housekeeping service will be communicated to you prior to the service. 2.2. Payment for the service is due on the day of service completion, unless otherwise agreed upon. 2.3. We accept cash, credit/debit cards, or any other agreed-upon payment methods. 2.4. In the event of a cancellation or rescheduling with less than 24 hours' notice, a cancellation fee may apply.

  3. Scope of Service: 3.1. Our housekeeping service includes general cleaning tasks such as dusting, vacuuming, mopping, bathroom cleaning, kitchen cleaning, and surface wiping. 3.2. We do not provide services such as outdoor cleaning, deep carpet cleaning, window cleaning (except interior), and specialized cleaning tasks unless agreed upon separately.

  4. Customer Responsibilities: 4.1. It is your responsibility to provide access to the premises at the agreed-upon time. 4.2. You are responsible for providing accurate information regarding the size, layout, and specific requirements of the premises. 4.3. You agree to provide a safe and secure working environment for our housekeeping staff.

  5. Liability: 5.1. We strive to deliver high-quality service, but we are not liable for damages caused by unforeseen circumstances, accidents, or existing wear and tear. 5.2. We are not liable for any damages or losses to personal belongings or valuables left in the premises during or after the service. 5.3. If any damage or breakage occurs as a direct result of our housekeeping service, please notify us within 24 hours, and we will assess the situation and take appropriate action.

  6. Confidentiality and Privacy: 6.1. We respect your privacy and will treat all information obtained during the service as confidential, except where disclosure is required by law.

  7. Termination: 7.1. Either party may terminate the service agreement with reasonable notice. 7.2. Termination due to unsatisfactory service must be communicated to us within 24 hours of service completion.

  8. Governing Law: 8.1. These terms and conditions are governed by the laws of the jurisdiction in which the service is provided.

Please read these terms and conditions carefully before availing yourself of our housekeeping service. If you have any questions or concerns, please contact us for clarification.

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